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Tech Savior Naija

Privacy Policy

Last updated: July 2026

This Privacy Policy applies to your use of the Tech Savior Naija website and services ("the Service"). By using the Service you agree to it. In this document, "we", "us" and "our" mean Tech Savior Naija.

Information we collect

  • Account details — your name, email address, phone number and password (stored only in a hashed, unreadable form).
  • Order & delivery details — delivery address, items ordered and order history.
  • Repair details — device information and the fault you describe when you book a repair.
  • Payment information — payments are processed by our payment partners. We do not collect or store your full card details on our servers.
  • Support & communications — messages, tickets and reviews you send us.
  • Usage & device data — cookies, IP address and basic analytics that help the site work and stay secure.

How we use your information

  • To process and deliver your orders and repairs, and to provide support.
  • To confirm payments, prevent fraud and keep your account secure.
  • To send you transactional messages (order, delivery, repair and account updates).
  • To send marketing messages only where you have opted in — you can withdraw consent at any time.
  • To meet our legal and regulatory obligations.

Legal basis

We process your personal data in line with the Nigeria Data Protection Act and applicable regulations, on the basis of performing our contract with you, your consent, our legitimate business interests, and our legal obligations.

Who we share it with

We do not sell your personal data. We share it only as needed with:

  • Payment partners (such as Paystack, Flutterwave and Monnify) to process payments securely.
  • Delivery couriers and riders to fulfil your delivery.
  • Suppliers, for items shipped on our behalf, limited to the details needed to fulfil your order.
  • Service providers that help us run the Service (for example email and hosting).
  • Authorities, where required by law.

Data retention & security

We keep your information only for as long as necessary for the purposes above or as required by law. We use reasonable technical and organisational measures to protect it, including encryption in transit and access controls.

Your rights

You may access, correct, or request deletion of your personal data, object to certain processing, request a copy of your data, or withdraw consent. You can manage your details and request account deletion from your account dashboard, or contact us using the details below.

Cookies

We use cookies to keep you signed in, remember your cart and preferences, and understand how the site is used. See our Cookie Policy for details.

International transfers

Some of our partners and suppliers operate outside Nigeria. Where your data is transferred abroad, we take reasonable steps to ensure it is protected.

Children

The Service is intended for adults. We do not knowingly collect data from children without parental consent.

Changes

We may update this policy from time to time. The "last updated" date above shows when it was last revised.

Contact us

If you have any questions, please contact Tech Savior Naija: