Warranty
Last updated: July 2026
This Warranty policy applies to your use of the Tech Savior Naija website and services ("the Service"). By using the Service you agree to it. In this document, "we", "us" and "our" mean Tech Savior Naija.
Product warranty
Where a product carries a warranty, the provider and duration are shown on the product page or your order. A warranty covers manufacturing defects under normal use.
What is not covered
- Physical or liquid damage, accidents and misuse.
- Unauthorised repair, tampering or modification.
- Normal wear and tear, and consumable parts.
- Loss of data.
How to make a claim
Submit a warranty claim from your account dashboard with your proof of purchase and a description of the fault. We (or the warranty provider) will assess the device and, where the claim is valid, provide a repair, replacement or refund, at our or the provider's reasonable discretion.
Repairs
Repairs carried out by us carry a workmanship warranty on the specific repair, as described in our Repair Service Terms.
Dead on arrival
If an item arrives faulty (dead on arrival), contact us promptly so we can arrange a replacement or refund under our Returns & Refunds policy.
This policy does not affect your statutory rights under Nigerian consumer law.
Contact us
If you have any questions, please contact Tech Savior Naija:
- Email: support@techsaviornaija.com
- Phone: +234 201 330 6457
- Address: Lagos, Nigeria